Our office days are Monday and Tuesday each week, and we have certain shipping policies in place to ensure that our customers receive their orders on time. Shells are shipped only on Mondays and Tuesdays, regardless of express shipping, while plants are shipped every Monday to ensure they are received by the end of the week. This helps us maintain our commitment to providing our customers with the freshest and highest quality products possible. However, if there is a public holiday in Queensland on a Monday, we will ship your order the following week to avoid having plants sitting in transit for too long. We take our customers’ satisfaction seriously and strive to provide the best possible service, which includes being mindful of shipping times and ensuring that products arrive in the best possible condition.