Welcome to shell Paradise.
Shells from the shore to your door!
About Us
Shell Paradise is a small family business based in Mackay, Queensland and because of our love for shells our business has grown.
We care and worry about the environment and that is why our shells are ethically sourced from licensed suppliers who are monitored and abide to catch quotas as per their licenses. Many shells are also a by product of marine food or aquaculture industries. We do not deal in endangered or threatened shell species.
Shipping
Our office days are Monday and Tuesday each week, and we have certain shipping policies in place to ensure that our customers receive their orders on time. Shells are shipped only on Mondays and Tuesdays, regardless of express shipping, while plants are shipped every Monday to ensure they are received by the end of the week. This helps us maintain our commitment to providing our customers with the freshest and highest quality products possible. However, if there is a public holiday in Queensland on a Monday, we will ship your order the following week to avoid having plants sitting in transit for too long. We take our customers’ satisfaction seriously and strive to provide the best possible service, which includes being mindful of shipping times and ensuring that products arrive in the best possible condition.
Wholesale Inquiries
At our company, we offer wholesale discounts to our customers who are interested in purchasing products in bulk. To be eligible for a wholesale discount, customers are required to fill out our wholesale inquiry form, which can be found on our website. It’s important to note that customers must have an ABN number to be eligible for our wholesale program. The minimum spend for a wholesale discount is $500, including GST. Additionally, postage will be calculated separately and invoiced to the customer to ensure that the best shipping price is given. We value our customers and strive to provide them with the highest quality products at competitive prices. If you have any questions or concerns regarding our wholesale discount program, please don’t hesitate to contact us.
Contact Us
If you need to contact Shell Paradise, you can reach us by calling 0438541070 or emailing [email protected]. However, please note that if you try to call us on our off office days and we don’t answer the phone, it’s best to send a text message or email. We may not always be able to answer the phone during non-office hours, but we do check our messages and emails regularly, and we will get back to you as soon as possible.
